What to Look for in a Contractor?
When you look at almost any small town in Ohio you can almost certainly expect to find at lease one "Heating & Cooling Guy" in every Burg. Before I got into the industry I would have been like everyone else and called the local guy nearest to me. Just like I would have if I needed work done on my car or electrical at my house. Since being in the Heating & Cooling industry I've learned that like most industries not all companies are made the same.
We pride ourselves on having employees that are not only knowledgeable but also, just good people. We genuinely want to do the best possible work for our customers and partners at the lowest possible cost and in turn give back to the communities we work in.
We don't want to provide our customers with just a salesperson. We provide you with a company who will use our expertise to help you select the system that is perfect for your home and budget. If we make one sale and the customer isn't happy and tells five other friends about their experience. We won't be around long. Our goal is that each customer will want to tell their friends that 1. Alpine was easy to deal with 2. Alpine provided an option that met my needs and budget and 3. Alpine was open and transparent from the beginning of the process to the end. We hope that if you're a customer of ours that's the experience you've had. Judging by our Google & Facebook reviews that has been the case but we know Service never stops so we will continue to strive for 100% satisfaction.
That all being said even if you don't choose Alpine Heating & Cooling for your HVAC needs here are some other factors to consider when selecting your Heating & Cooling Contractor:
1. Is your dealer properly licensed in O-H-I-O ? (Yeah we're Buckeyes fans :)
2 .NATE is the leading HVAC certification program and requires passing rigorous industry exams. Are your dealer’s technicians NATE certified?
3. Can your dealer provide emergency service hours if needed?
4. Can your dealer provide you with a detailed written contract that covers the equipment to be installed, warranty coverage, rebates and extended service plans?
5. Is the dealer properly insured?
6. Will your dealer share customer satisfaction surveys or testimonials with you?
